Frequently Asked Questions
How can Mingle Guru help you?
I'm bored of the traditional way of meeting people through family introductions
I've been on blind dates, where within three minutes I've wanted to escape
I just don't meet other single people through my work or immediate circle of friends
If you agree with even one of the above and you want to have fun whilst making friends and meeting potential partners, then the Mingle Guru service is for you.
Managing My Profile
How do I create and update my profile?
Once you have signed up, as a member you can sign in any time to update your profile. Simply go to the My Profile tab and select the section of your profile you would like to update.
How long will it take for my profile to appear on the site?
Once signed up your profile will be instantly visible. You can complete your information under the My Profile tab and add some photos to your Photo Album at anytime.
Are profiles vetted?
To ensure the quality of our service all profiles are vetted for inappropriate content, and members are encouraged to maintain a complete and up-to-date profile.
How do I temporarily hide my profile?
If you would like to temporarily hide your profile then go to the My Profile tab, and select the Account Settings section. You can change your profile to be visible or hidden at any time.
Managing My Photos
How long will it take for my photo to appear on my profile?
Once uploaded your photo will be instantly visible. To ensure the quality of our service all photos are vetted for inappropriate content.
What format does my photo need to be in?
Photo files can be in any popular image format, such as JPEG, JPG, or GIF up to 7 Mb in size. The upload process may take a few minutes depending on the size of your photo and your internet connection.
Subscriptions
What is your refund policy?
Subscription payments are non-refundable.
Security
What do I do if I receive an inappropriate message from another member?
If you receive abusive, fraudulent, spam/scam, or any message you feel is inappropriate please report their username immediately and we will investigate and block their account if neccessary.
Is all the information I give you safe and secure?
The Web site has been developed with security measures in place to protect against the loss, misuse and alteration of the information under our control. We use encryption to ensure that sensitive information such as your password is not stored in plain text.